The subject of discussion is “The customer is always right”. From my point of view, this saying is
not true.
.
can be
be ready to
angry customers and
calm to protect
reputation. They
understand, that they are receiving complaints about service of their
, not
opinions, even if they exist.
customers feel right, even if they are not. It will be helpful to
their attitude to the service in a good way, in light of the fact that most
want to be right. A few excuses and promises for future improvements can
. It is
to express gratitude to the customer for paying attention to a problem with the
service.
and looking for a solution.
them always feel right and understand their importance. It matters most.
On the contrary
in
order to look more professional and to have fewer difficulties, services shall follow a few things,
that can This words (depending on the context) can be potentially replaced
with :aidassistsupport
help
Firstly
, customer service
should know that This words (depending on the context) can be potentially replaced
with :individualsnationsociety
people
supremely
various, have various opinion and
behavior. Staff This words (depending on the context) can be potentially replaced
with :require
must
This words (depending on the context) can be potentially replaced
with :attain
meet
nevertheless
— This words (depending on the context) can be potentially replaced
with :retain
keep
This words (depending on the context) can be potentially replaced
with :enterprisecorporation
company
This words (depending on the context) can be potentially replaced
with :require
must
This words (depending on the context) can be potentially replaced
with :enterprisescorporations
companies
personally
about them, even if the letter includes
abuse of authority. That is
why
answers be going to be neutral and without their This words (depending on the context) can be potentially replaced
with :possess
own
This words (depending on the context) can be potentially replaced
with :evil
bad
Secondly
, it is a good solution
to This words (depending on the context) can be potentially replaced
with :createconstructmanufactureproduce
make
This words (depending on the context) can be potentially replaced
with :modifyalter
change
This words (depending on the context) can be potentially replaced
with :individualsnationsociety
people
This words (depending on the context) can be potentially replaced
with :aidassistsupport
help
also
a good
This words (depending on the context) can be potentially replaced
with :thoughtconceptnotion
idea
Thirdly
, it is pretty essential
to create a feeling in the customers that their request is extremely
essential and support team are working This words (depending on the context) can be potentially replaced
with :arduous
hard
Frankly
speaking, customers,
especially
dissatisfied
ones, do not like to wait a long time for getting answers, consequently
quick responses
are also
really
critical.In conclusion
, I want to pay
attention again about saying “Customer is always right”. Customers can be right, on the contrary
frequently
they can be incorrect. If support team work correctly
, they will This words (depending on the context) can be potentially replaced
with :createconstructmanufactureproduce
make